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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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How do I map new custom object records to existing contacts via services?I have CDO records incoming through SF integration app, and I need to map them to contacts. BUT when i use CDO linking settings in integration app the result is that whe… -
Is Form Spam Protection feature available for all Eloqua instances?Summary: Is Form Spam Protection feature available for all Eloqua instances? Content (please ensure you mask any confidential information): We want to support our client…
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How do you add a tilde (~) over a letter in the text of my email?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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On-Demand: Introduction to Oracle Eloqua's APIs for Marketers [March 2025]Curious about Eloqua's APIs? Join us for our Intro to Eloqua's API on-demand session for Marketers! In this 30 min on-demand session, @Lou Patrick-Oracle covers the basi… -
Inquiry of Capability to Track Traffic Source Through Button ClicksHello team, Does Eloqua has its separate feature to track the traffic source of individuals downloading pdf file through button (I'll use the link below when uploading a…
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Subject line Performance in Reports and InsightsHi, I have been using the subject line performance in my marketing emails. I would like to view the insights or reports based on subject line performance. Do we have an …
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Product Notice: Emails with “From Address” as en25.com domain will be rejected as of March 11, 2025Overview Starting Mar 11, 2025, Eloqua will start enforcing a strict DMARC policy for subdomain en25.com. Please be advised that en25.com should not be used for email se…
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Delete contacts automatically within a program using deduplication rulesContact deletion can sometimes be a requirement in your platform. Whether it's about hard bounced and unsubscribed contacts, or contact deletion to keep you contact data…
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How to Use a Custom Font in Eloqua Landing Pages?Hi team, In our company, we use a very specific font that I’d like to apply to the H1s of our Eloqua landing pages. Since it can’t be added by default, I’m calling it in… -
On-Demand: Critical Apple Mail Changes - What to know about the iOS 18 Update [Feb 2025]For the average brand, Apple Mail is where the majority of their email marketing campaigns are opened by their subscribers. For some, it can be upwards of 80%. So, Apple…
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Is it possible to run A/B tests on multi-step campaigns?Hi, We want to use the functionality of A/B test campaigns but we would like to know if there is any possibility of using it in multi-step campaigns. Due to our particul…
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The Complete Guide to Customer Data Platforms SeriesThe term CDP is tossed around a lot nowadays, but we find that marketers are hungry to learn more about CDPs (customer data platforms), and make sense of how they are be… -
Guided Campaigns use cases: Sales teams trying to send custom emails ad-hoc to sales prospects.Overview: This use case demonstrates how Guided Campaigns unifies your revenue operations, empowers the sales teams, and brings distributed marketing to an organisation.… -
Old External Activity DeletionExternal activities older than 365 days can not be displayed and can not be deleted. Those old external activity are accessible via API. Is there a purge job that delete…
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Switching from Third-Party Cookies to First-PartyThinking of switching from third-party cookies to first-party cookies? Then you are in good company, as most companies are in the same boat. Let’s review what third-part… -
Governing asset access restrictions within Guided CampaignsNote: All of the access permissions for Guided Campaigns are controlled by Eloqua and its security groups. To make changes such as the below, you will need to be an Eloq…
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REMINDER: CX Customer Connect on Eloqua 3/5 @ 1PM ET!Please join us on March 5th 12PM CT/1PM ET for a live interactive session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive bette… -
CX Customer Connect on Eloqua: 2/5 @ 1PM ET!Please join us on February 5th 2PM CT/1PM ET for a live interactive session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive bet…
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Assets with en25.com as sender nameHello! Due to the announcement regarding the en25.com made by Jody today, I would like to ask if there is a way to bulk check if there is any asset in Eloqua with the "e…
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Inquiry Regarding Re-Creation of Deleted Campaign Members via Eloqua Campaign ResponseHello, I am writing to seek clarification and assistance concerning an issue we are experiencing with our Eloqua-to-Salesforce integration. Concise Summary: When a campa…
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How To automate the sending of Oracle FDI reports by email?Summary: As a FDI admin user, I want to create an automated process for sending FDI reports via email to selected addresses. If anyone has guidance on this or reference …Mauro Roberto Rodrigues-Oracle 48 views 1 comment 0 points Most recent by Mauro Roberto Rodrigues-Oracle -
How to list all the opportunity associated to a Customer in an Email using EloquaWe are trying to send an email to all the customer with a list of opportunity whose status is "OPEN". However: To create a Dynamic content we need to manually add in all…
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Query Regarding multiple DKIM configurationThe domain has Eloqua DKIM configuration already set up. In this case, are there any issue if we add one more configuration on client system? Please confirm this.
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When will Eloqua allow .webp images to be uploaded?Adobe Photoshop allows me to create artwork in the Google .webp format, it's great for the website and reduces file sizes, but maintains image quality. However, as far a… -
Eloqua CX sales App integration - contact update action configurationDuring the configuration of a new Action related to a Contact update From Eloqua to OSC is the section "Update Eloqua Fields" mandatory? What is the impact of not config…
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landing page tracking GA4 - permanent GTM code on every LPs?Summary: Hi Community Members! Subject: To have standard / default GTM code embedded for every new LP? Content (please ensure you mask any confidential information): Is … -
How to make Eloqua record the hash fragment (#) in visit tracking?Hi, I am currently facing an issue with Eloqua's visit tracking. My website uses URL fragments (#) to indicate pages within the same section, for example: https://www.oc…
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How to create a table in Design Editor with HTML codeSummary: How to create a table in Design Editor with HTML code. What is the HTML code that will work to create a table? Content (please ensure you mask any confidential …
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Question About Bounceback Handling in Insights vs. Bulk APIHi CCC Community, I’ve noticed some inconsistencies in how bouncebacks are reported between Insights and the Bulk API. Specifically: When there’s a Hard Bounceback (Insi…
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Selection list modification auditHello I can't find a way to have an audit of who has edited a selection list in Eloqua, how can I obtain this information? We had changes that affected us, but we do not…