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Commerce
Discussion List
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Important Update Regarding Oracle Commerce Cloud Services UpgradesDear Valued Customer, We want to bring to your attention an essential aspect of our Oracle Cloud Services agreement and provide an update on our software upgrade practic…
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Oracle Commerce Self-Service Setup Guide SeriesSummary: This series of guides details the setup of Oracle Commerce for Self Service. A sample integration package is available for the Accounts and Contact Sync integra…Carmen, User Assistance Oracle CX-Oracle 81 views 0 comments 0 points Started by Carmen, User Assistance Oracle CX-Oracle
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Commerce Cloud 25B (25.06) Release Notes Now Available!25B (25.06) has been released and the release notes are attached. The What's New documentation can be found on the Commerce Application Update Readiness
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Seeking your Input for OCW 2025- CX Keynote and Theater SessionsWe want your input ! Planning is underway for Oracle Cloud World 2025 October 13—16, 2025 in Las Vegas. For our CX Keynote and Theater Sessions- we want to hear your sug…Graham McInnes, OPM Team-Oracle 11 views 0 comments 0 points Started by Graham McInnes, OPM Team-Oracle
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Commerce Cloud 25B Release Notes Now Available!25B has been released and the release notes are attached. The What's New documentation can be found on the Commerce Application Update Readiness
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CX Commerce 2025 Upgrade ScheduleHi Commerce Community, We are announcing the Commerce Upgrade Release dates for 2025. Please reach out to your CSM or enter an SR with any additional questions. Calendar…
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bulk import of products in OCC using OICSummary: Is their a way to import bulk products in oracle commerce cloud using OIC? Content (please ensure you mask any confidential information): Is their a way to impo…
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Searching for coupons (using queries)Using the document's 2955676 instructions to search for coupons, nothing is found (zero results). How should I perform this search? /ccadmin/v1/orders?q=(priceInfo.adjus…
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B2B Users limit account emailsSummary: We are using the b2b accounts/users in Oracle Commerce. Right now we use the "Account Assignment Changed" email template and whenever a user gets assigned a new…
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How do I implement a wishlist product on sale email notification?Summary: I see that the existing email notifications for wishlists are the following: Comment and Product, New Member. We want to implement functionality to notify custo…
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How do we measure the search functionality KPI in Oracle commerce CloudSummary: How do we measure the search functionality KPI (both typeahead and Endeca Search) in Oracle commerce Cloud Content (please ensure you mask any confidential info…
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What is the payload for "Contact Request Assigned - Manager" email template?With a recent release there is a new email template for the "Contact Request Assigned - Manager". The Readme.txt file indicates it has an object "data.contactRequest" bu…
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URL Structures to handle variable numbers of slashes to build hierarchySummary: Our SEO partner is keen that we whould use variable number of slashes to show google there is a hierarchy. Is it possible to have a category hierarchy in the UR…
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CCC - Streamlining Last Selected MCN on Login - Eliminate Post-Login RedirectSummary: We are implementing a feature to load a user's last selected MCN upon login in B2B Direct (OSF). Currently, after an initial SSO login, OCC defaults to an OOTB …
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Import custom fields - profileHello What is the procedure for importing/exporting customers including custom fields?
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Feasibility Assessment and Integration Support for Chatbot within OSF StorefrontWe are exploring the feasibility of integrating a chatbot solution within our Oracle OSF (Open Storefront Framework) storefront to enhance user engagement and streamline…
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Can OSF version 3 be upgraded to version 5 while using Node.js version 18?Summary: I'm currently working on a package implementation project and exploring the feasibility of upgrading from OSF v3 to v5. Our environment is running Node.js v18, …
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August 6th webinar: Build Exceptional AI-Driven Customer ExperiencesCX expectations are higher than ever, with 24/7, first-time resolutions now the baseline. But with digital engagement outpacing human capacity, how can you keep up? Orac…Elise Hymes - Oracle CX-Oracle 5 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle
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How to Automatically Publish Uploaded Files in OCC?Summary: Hello, We are implementing a workaround where the client adds one or more files to the purchase order. I've reviewed the documentation and understand that using…
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How can I delete custom properties from base product in OCC?Summary: I want to delete custom propierties from base products in OCC Content (please ensure you mask any confidential information): I want to delete some custom proper…
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How can we create an Item Discount Promotion with a quantity specificationSummary: We need to create an Item Discount Promotion with a quantity specification, how can we do it? Content (required): Hello, we need some info on how to create an i…
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How to import accounts using SFTP server?Summary: Hi all, we have to import the accounts using csv files and the SFTP server. We are facing some errors when we are trying to do it: maybe the example file in att…
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What version of FreeMarker is supported in the latest OCC version?Summary: Would like to know what version of Freemarker is being used in the latest OCC versions. Also, would be great if this piece of information was included in update…
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How to upload prices for products for a future date?Summary: The client is looking out for a functionality in OCC where future effective dated prices for items can be uploaded. To cite to an example, the global price chan…
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Update OCC Submitted ordersWe are facing an issue where the latest order revisions made in Oracle Fusion are not being reflected in the corresponding order record in Oracle Commerce Cloud (OCC). O…
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Oracle Commerce Setup Guide SeriesSummary: This series of guides details the setup of Oracle Commerce. Two of the files (sample integration package and OIC accelerator package) are available for the inte…Carmen, User Assistance Oracle CX-Oracle 21 views 0 comments 0 points Started by Carmen, User Assistance Oracle CX-Oracle
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Oracle Commerce Cloud Service:How to send order confirmation email to Multiple recipientsHow can we configure sending a copy of the order confirmation email to an XYZ email address, given that the functionality to trigger the email to the user is already in …
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Is there a way to redact senstive information from occ order api.Summary: Business wants to ensure that the offshore cannot access customer sensitive information. Need to know if there is any way to occ to fetch the order api by redac…
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Node 20 Upgrade for Open Storefront FrameworkWith the 25.03 (25A) release, the Node.js version used in Open Storefront Framework is being upgraded to the latest long-term support (LTS) version of Node.js 20. Howeve…
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Does Cx Commerce follow the same quarterly cadence/process as other cloud apps?Summary: We are live with ERP but not Commerce. It is on hold for now. But we are wanting to align how we manage the releases between the two. I'm hearing from some that…
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Commerce Cloud 25A(25.01) Release Notes Now Available!25A (25.01) has been released and the release notes are attached. The What's New documentation can be found on the Commerce Application Update Readiness
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CCC - SEO - Customize structured dataHi, we need to customize our SEO structured data on the Product and Item List pages. I've read through the following https://docs.oracle.com/en/cloud/saas/cx-commerce/uo…
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Third party files Storage LimitSummary: Is there any limit on the number of files and size of the files uploaded as third party files on Oracle Commerce Cloud platform? What is the total storage assig…
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Oracle Commerce Cloud versionSummary: What is the least and also current stable version of NodeJS that OCC supports for the OSF application and SSEs . Also let me know the Oracle Storefront version …
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credit cards custom attributeSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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What is the latest yarn version compatible with the Oracle StorefrontSummary: What is the latest yarn version compatible with the Oracle Storefront Content (please ensure you mask any confidential information): Version (include the versio…