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Receivables & Collections
Discussion List
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Reactivate Customer Account Site UseSummary: Does anyone have a working payload that will update and reactivate Customer Account Site Uses? I have the Site reactivated, but am unable to reactivate the site… -
How to Enable EFF on AR Invoice not DFFSummary: How to Enable EFF on AR Invoices not DFF Content (please ensure you mask any confidential information): Due to limitation of DFF attributes list on AR Invoice, … -
Generate seperate dunning letters based due date of invoiceSummary: If system sending final demand letter it must include the dues more than 60 days, If anything less than 60 days should go for Hard demand letter.But in now syst…
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Manage Collections Task Default Profile OptionSummary: Advanced Fusion Collections has assigned a default strategy to a customer, we would prefer our solution not to assign a default when it doesn't find a strategy.…
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CyberSource security update - P12 AuthenticationSummary: We have CyberSource integrated with Oracle Fusion. CyberSource is getting a Security Update in August 2025. As per the CyberSource document, we have analyzed th…
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How do I create a custom role to create and manage customers if I don't have AR licenses?Summary: How do I create a custom role to create and manage customers if I don't have AR licenses? Content (please ensure you mask any confidential information): Our cli… -
Clarification Required on Strategy Task Cleanup in Advanced Collections DashboardSummary: Hi Team, We have implemented Advanced Collections and updated the dashboard with a new strategy. The strategy was executed successfully, and the first task — a …
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Partial Receipt Not Auto-Applying Using AutoMatchSummary: I have an invoice for $26,000, and I created a Lockbox receipt through integration for $25,000, referencing both the Transaction Number and PO Number. However, …
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While we are creating collection activity, we are unable to find any “Person” type customer.While we are creating collection activity, we are unable to find any “Person” type customer. Anyone has similar experience earlier? -
25B Feature Advanced Collections: Email of Open Transactions to CustomersTrying to enable the Email Open Transaction Copy option in the Manage Collections Preferences setup task to expose the Resend, Regenerate and Send, and Regenerate and Re…
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Can we assign same contact to multiple customersIs it possible to associate one contact to multiple customers? This contact can be a 3rd party person who will deal with multiple customers. I know that one contact can … -
Error in Autoinvoice with orders with variable revenue ruleSummary: Currently from the Order Management module for orders that have defined variable revenue scheduling rules, the error tells us: “You must provide a duration for …
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Required fields in customersSummary: Currently we have several standard fields in customers, which are required to be mandatory. We have tried to perform the process through SandBox, however, in th…
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What are the conditions for capturing a customer in the Advanced Collections work area?Summary: If a customer has only current bucket transactions, is that customer captured in the Collections work area? 2. If a customer has only standard receipts or credi…
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Customize Print Receivables job for inviocesSummary: Customize Print Receivables job to send invoices for internal and external contacts based on a parameter on the schedule job Content (please ensure you mask any…
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Error message - notes for Collections ScreenTeam members are receiving the error message when adding collection notes to accounts: Context Value Accounts_Receivable is not in the list of values. All categories are…
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Generate Dunning Letters based on Invoice AgingWe have a requirement to generate distinct Dunning Letters (Soft, Medium, and Hard) for each delinquent invoice based on aging buckets. If a customer has multiple invoic…
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How can automatic receipts applied aganist the transactions based on invoice creation dateSummary:We are in the process of creating new Automatic receipt class& method, under automatic receipt processing options we have a field receipt maturity date we need t…
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How to track email deliveries of Print Receivables ESS Job?Summary: We are trying to track the delivery of invoices to the customers which are sent via email but we are unable to get any delivery failure notification in case cus…
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receivable transaction numbering is not working as per the setup done in receivable document sequencSummary: as per business request we have set up the receivable document sequence.but the final invoice number generated in receivables is different than the setup not su…
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Issue to Fetch Customer Details Based Upon Customer Site DFF Using SOAPI am unable to filter Customer Account Based Upon Customer Account Site DFF using Soap API. Can you please help to Find the All the customer Account Based Upon Customer …
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BACS Standard 18 Settlement formatSummary: How to generate Settlement format (funds capture) in UK BACS Standard 18 format. Content (required): As a result of the Direct Debit run, how to generate a Sett…
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Funds Capture Batch Acknowledgments FormatsSummary Unable to find the Format to customize or to review the structure of the file formatContent Hi, we are not able to find any format listed for "Inbound" formats u…
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Credit an invoice function does not work after 25BCredit an invoice function does not work. When trying to credit an invoice from Invoice Actions —> Credit Transaction or Task —> Credit Transaction with below options I'…
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Collections customer scoring data point "Account Write Off Amount" shows amount returned as 0.Summary: While defining Collections Scoring formula in Oracle fusion, we are using one data point "Account Write Off Amount", we are having many customer invoice adjustm…
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How to stop Auto application of credit memo with Invoice when the invoice is paid by a receiptSummary: When a Return sales order is generated with reference to original sales order, credit memo of the RMA is getting applied with original invoices automatically as…
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How to get text attachment information from customised "Invoice Print Report" using SQL QuerySummary: Extract text attachment on customised "Invoice Print Report" data model when run via ESS job Content (please ensure you mask any confidential information): A si…
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Manage Transmission - test fails with "The test attempt couldn't be completed”Summary: From the manage transmission page, we are able to create an sftp transmission successfully. When we click on the test button in the same page, we receive a gene…
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How to send a direct debit pre-notification for setting up authorization with the customer bankWe have a requirement to send a notification from ORacle to customer bank to setup a direct debit authorization. The notification should use the ISO file and send with a…
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How to populate Description field on an AP invoice from a refund transactionSummary: We are creating a refund transaction from AR module which automatically created an AP invoice for the refund amount. We wanted to know what are the required set…