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Channel Revenue Management
Discussion List
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More filters are not showing in search for programs and claimsWhen we come to deductions and program claims search field doesn't show the filters /More filters that we can apply. When reviewed in lower version(25A) its working. Cur… -
Ship_To_Country Custom Qualifier not available in Customer Channel program TypeSummary: We have a client requirement to exclude certain transactions based on City,State etc. So going through the oracle document which gives n an example of Ship_To_C…
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How to adjust accruals for volume based program?Volume based programs do not allow manual adjustments to correct accrual balances. What is the work around for this? For ex, Would we create a manual journal entry again…
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Ship and Debit Program related issuesSummary: Ship and Debit Program related issues Content (please ensure you mask any confidential information): S&D program is setup, it is automatically applied on line a… -
Settle Customer Claims Execution Report Error: Enter conversion rate informationSummary: Cannot create claim in currency different than ledger currency although currencies are defined in corporate & its default Channel Currency Conversion Type profi…
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Customer Program type to calculate accrual based on Sell Price with manual adjustments allowedSummary: We have a requirement for a customer program where accrual is calculated based on Sell Price (rather than list price) and manual adjustments are enabled. There …
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How do I create custom qualifiers for Customer Programs in ChRMSummary: Oracle document says we can use Custom Qualifiers for Customer Programs in addition to the seeded ones. How do I that? We have a client requirement to exclude c…
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Unable to view SSD programs on OM Redwood UISummary: Hi, While creating a Sales Order in the Redwood UI, I am unable to see the Supplier Ship and Debit (SSD) programs being applied at the sales order line level. H…
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Is it possible to restrict associated accruals to same Bill to on the claim?Summary: When associating accruals on a claim, the accruals earned by a different bill to than the one on the claim are available to associate. Is it possible to restric…
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NANA1
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Can Channel Rebate be based on AR Invoice Amount or AR Inv Line AmountSummary: How do we calculate the Rebate based of the Invoice Amount or Invoice Line Amount which is our clients requirement. As per the documentation, the rebate calcula…
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How to calculate Brokerage Commission in ChRM for fully Paid AR InvoicesSummary: We have a client requirement to calculation commission only on fully paid AR Invoices and this commission amount has to be paid to a broker who will be set set …
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Any documentation available for non-promotional claim accounting?Summary: For non-promotional, Where do we map the GL account associated to the claim investigation activity? Content (please ensure you mask any confidential information…
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Manage batches UI in Channel not showing anythingSummary: I have loaded the Channel batch transactions as the data exists in CJM_DOCUMENT_LINES_ALL but do not see anything in Manage Batches UI. Content (please ensure y…
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What is the best practice for Displaying available accruals outside of Channel revenue management?Summary: If the earned/available accruals need to be displayed to a 3rd party application to make it more visible to sales reps and customers to drive sales, what is the…
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Settle Invoice related claim with accrual from volume rebateWhen creating a claim from receipt using the "Create Channel Revenue claim option", we are unable to select the promotional radio button to apply an earned accrual from …
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Level of Accrue To for Customer Claim AssociationsSummary: When setting up a customer program, if we set it at customer level, will the accruals still be seperated out by bill to if we have multiple Bill To's associated…
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ChRM Channel Revenue Management tier error when attempting to submit the customer programSummary: The customer program is receiving an error when attempting to submit the rebate program under Customer Channel Management. The error code is (CJM-6135358). The … -
Is it possible to setup Customer program based on invoice being paid on time?Summary: If the customer pays their invoices on time, abiding to the payment terms, would like to reward the customer with a rebate for on time payments. Is it possible …
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How to set maximum earned amount for a customer program?Summary: The customer program has a maximum earned amount of $25,000USD. Is it possible to set this at the program level so that this accrual amount is not exceeded? Con…
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N/AN/A
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Not able to find order/invoice number in customer transactions exported from the checkbookSummary: While exporting the customer transactions from the checkbook, the order & invoice fields are blank. Content (please ensure you mask any confidential information… -
How to re-enable Batch for Create Accruals for Channel Batch for Customer PromotionsSummary: How to re-enable Batch for Create Accruals for Channel Batch for Customer Promotions using Load Transactions (not csv)? Otherwise how can we create the accruals…
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Accounting entries for Channel Manual AdjustmentsSummary: Accounting entries for Channel Manual Adjustments Content (please ensure you mask any confidential information): Which setup controls the accounting for Manual …
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Is there an option to automatically create claims in channel revenue management?Summary: After defining, approving, and running active programs, is there an option for the claims to be automatically generated based on the maximum earned amount? The …
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Find the customer transactions(Sales Orders/Invoices) picked up by a customer rebate programSummary: Is there an option to find the actual customer transactions pick up by a customer rebate program? The earned amount in the checkbook, is there an option to find…
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ChRM Channel Revenue Management Categories are not visible in Customer program products sectionHi We are trying to setup customer program for customer promotion program type with criteria Categories but unable to see the list of values in the category LOV. and als…
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Supplier Ship and Debit Program 2Summary: Given non tangible Item is on Sales Order and has fulfillment and it doesn't get physically shipped out, will CHRM pick up the Order for Supplier ship and Debit…
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Supplier Ship and Debit ProgramSummary: For a Supplier Ship and Debit program given that one of the component within the Bom is Eligible for Ship and Debit Program, when the Parent item is shipped out…
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customer programs are not visible in channel revenueSummary: We are implementing Sell side channel revenue management. User has created Customer Annual programs and submitted. Post submission the programs cannot be seen i…