Attachments using the RightNow Adapter
Summary
Attachments using the RightNow AdapterContent
I have a process in Integration Cloud (PCS/ICS) that needs to pull attachments from Oracle Service Cloud (RightNow) and attach them to the PCS process. I thought I could use the RightNow adapter for this but when I look at the Incident object in the RightNow adapter I do not see Attachments as a option. I know the attachments are associated with Threads (not really Incidents), but I cannot find them anywhere in the rightnow adapter. Can anyone point me to a tutorial on how this can be done? I have a Java service that can achieve this but I
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