Documentation on Service Profile Notes
Summary:
Is there any documentation on Service Profile Notes?
Content (please ensure you mask any confidential information):
Service profile allows user to manage notes associated to it. Is there any documentation on control over the notes under a service profile? Below are specific questions.
- If a user creates a new Note, which users can view and edit this note? What controls the View access for these Notes
- How does page allow deletion of the note to be controlled by the same or another user?
- How do we control a user to be able to edit note entered by another user?
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