Claim exceeds accruals in Lump Sum Program

Summary:

Hi,

I would like to know how to process a claim which exceeds the available balance for a lump sum program.

Initial thought is create a manual positive adjustment and that's it but I was wondering if there is any threshold channel setting option we can use. I saw there are some Channel settings in that respect but not sure if they are applicable for my case? Lump Sum program types…

Thanks

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