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HR Help desk: object workflow not sending groovy notification.
in Help Desk
Hi Experts,
Summary:
We are configuring an object workflow to send an e-mail if a request has been in status "Waiting" for 7 days. The workflow is triggered, but the e-mail (groovy script) is not being sent.
Content (please ensure you mask any confidential information):
I have created the workflow, which triggers correctly if the status changes to ORA_SVC_HRHD_WAITING
The object workflow sends a test mail (via e-mail templates), so I know for sure the workflow actually starts when I expect it to be triggered.
However the object function that I created to send a notification doesn't seem to work/send an e-mail:
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