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How to create Negative Invoice against Customer Claims

edited Jul 18, 2025 7:44PM in Channel Revenue Management 12 comments

Summary:

How to create Negative Invoice against Customer Claims

Content (please ensure you mask any confidential information):

We are using Claim to create AP Invoice for releasing to the parties via Claim Settlement. In some cases, we are looking to create Negative Invoice in case of over payments or to settle amount related to price variance.

However, we are not able to enter negative values in Promotional or Non-Promotional Claims. So how to proceed and create these Negative Invoice due to Price Variances.

Version (include the version you are using, if applicable):

25B

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