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What is the Customer Adjustment Type used for Create Accruals in the Sales&Expense mapping set?

edited Jun 25, 2025 1:04PM in Channel Revenue Management 8 comments

Summary:

If the * is removed as an input value from the mapping set for sales and expense, the job to Create Accruals fails to find an account. We have the values INCREASE EARNED and DECREASE EARNED used as part of the adjustments and these work fine with Manual Adjustments. The issue is when we Create Accruals, which adjustment type is passed for Create Accruals? Is it required to keep * value for Create Accruals to use?

In Oracle Demo, the * value is maintained for sales and expense mapping set.

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