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link between Claim and AR Credit Memo

in Channel Revenue Management 5 comments

Summary:


How to identify in AR Credit Memo from which Claim has been created?

Currently we are using manual claims and credit memo as settlement method. AR Credit memo is created according to sequence defined in AR but there is no way to know from which Claim is coming from. We have tried using Source Claim number, claim number, Customer Reference but none of them is visible in Credit note. Could you please let us know how to identify it?

@Shankar-B-Oracle , @Ranjith Sundaram-Oracle

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