Security
Discussion List
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Unable to Remove Old Payment MethodUnable to Remove Old Payment Method, Support Unresponsive (SR 4-0000908786) Hello, I am facing a serious issue with managing my payment methods and I am hoping someone f… -
Not receiving a password reset email/linkSummary: I'm not able to reset password Content (required): I tried to reset my password on forgot-password page (https://idcs-b0d9cdabc76d440881bdd800c020b2fe.identity.…
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Password Reset not being sent to my emailI have a free-tier oracle cloud account. I had MFA set up but my email and password were somehow changed without my knowledge. Now, I'm unable to login and password rese…
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Getting 403 forbidden error while trying to use get worker API via Oauth but working fine via BasicAlready setup FA as resource Provider & Client using that FA scope in OCI. Trying to use client type as Client credentials & able to use token with same call but not abl…
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MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free accou… -
”Authorization failed or requested resource not found" is displayed when trying to browse a domainSummary: When user A tries to browse to the domain of the Compertment1 to manage domain users of OCI, the error message “Authorization failed or requested resource not f…
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Upcoming Oracle Cloud webinars - Day One and BeyondJoin us for our upcoming Oracle cloud webinars. Click on the links below to register. July 21 - Security Series – Building Resilience with Cloud Network Monitoring July … -
can we have 2 devices/Phones registered for a single accountSummary: Hi, We recently enabled Multi-Factor Authentication (MFA) for all user accounts. However, we have an integration user account that is shared among 2 users based… -
Account Access Issue: Password Recovery Deactivated (Exceeded Maximum Attempts)Summary: Account Password Recovery Deactivated - Exceeded Maximum Reset Attempts Content (please ensure you mask any confidential information): While attempting to reset…
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2FA resetHi, so i'm trying to sign in to my oracle cloud account but it ask me for 2FA code of the authenticator app and when i put it it says invalid i went to support chat to r…
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Hacked AccountSummary: My Oracle Cloud account was hacked. Content (required): On March 21, 2023 at 11:48 GMT-3 my Oracle Cloud account was hacked. I received an email from Oracle say…
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Session expired Your session timed out. To continue working, sign in again.Summary: After activate 2-Step Verification, I will get "Session expired Your session timed out. To continue working, sign in again." screen countdown and asking me to l…
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https://cloud.oracle.com/ view as Admin and UserHi, When provisioned to Oracle, users (Admin or Regular User) get the welcome email with the activation button. When clicked, it is an IDCS link but ultimately leads to … -
Migration of Myservices to Cloud Console.How can non-admin users see Apps My Application panel?I am trying to create a group for users to have read only access but I am unable to watch the video(unplayable) on how to create a read only group ; How-To Video: Create…
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Reset my MFA/2FA for Freetier account. Live Chat could not helpSummary: I cannot login to my Freetier account anymore. I reset my Mobile phone and hence OMA app. I need to reset my MFA/2FA for my OCI Freetier account opened in 2021,…
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Account Recovery - Email Service DiscontinuedSummary: I'm attempting to peform password recovery on an Oracle Cloud Free Tier account that is registered to an email account with a domain that is no longer accessibl…
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How do I create a policy to restrict a group to launching specific shapes?I have found a policy variable which allows me to create a policy restricting groups to launching instances with specific images here Is there any similar way to restric…
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Locked out and no way to receive password reset email. It's been a whole year now...Hey everyone, I’m back here again because it’s been a whole year, and I still can’t access my tenancy or reset my password. I’ve tried multiple times, sent complaints, a…
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Why does Logging Analytics return zero results from Cloud Shell?I was building a Function in Cloud Shell and found my Logging Analytics calls via the Python SDK return zero results. Looking further I see also the OCI CLI in Cloud She… -
Unable to login to cloud account due to lost MFA detailsSummary: My mobile got reset and as a result my MFA details are lost. Tried to get help from chat support, as per support they are saying my cloud account doesn't have a…
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How to retrieve admin password of EBS Cloud Manager toolSummary: EBS Cloud Manager was installed by consultants. We don't know its admin password. How to retrieve the same Content (please ensure you mask any confidential info…
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How to switch Cloud Account Administrator in IAM?We would like to change the Cloud Account Administrator in IAM. I couldn't find anything in the documentation here. This other info appears to be outdated Ultimately, we…
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MFA for service/system accounts in IAM domainsSummary: Content (please ensure you mask any confidential information): For accounts that we do not intend to be used by human users, how can we get around MFA without d…
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I can't login to my oracle account...Recovery email was changed... Hacked AccountSummary: I contacted support becuase i wasnt able to receive my recovery email, they said "my account recovery was deactivated" and had to contact technical support whic…
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Where can I find the list of Grants referencing to a user I need to delete in OCI?This warning shows up when I try to delete user in OCI "Unable to delete user since it is currently referenced by one or more grants." I've already revoked the user's ac…
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Supplier Role Removalwe are deprovisioning a role to our existing supplier users and preventing this role to be defaulted to new supplier users and preventing this role to be defaulted to ne…
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How to configure announcement subscription for compartments usersSummary: We are hosting another department within our OCI tenant. They have their own set of compartments and provision all relevant services within those compartments. …
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Forgot password and cannot receive emailsS ummary: I cannot log in to Oracle Cloud and reset my password, but I did not receive an email. Content (please ensure you mask any confidential information): I chose "…
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Do OCI Identity Domain Authorization policies require a service request in order to actually work?Summary: We are working with/testing OCI IAM Identity Domain and can create Authorization Policies in the OCI console, but they do not seem to work (e.g., don't protect …
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Getting permission Denied(Public key)Summary: Getting permission Denied(Public key) while connecting to bastion Content (please ensure you mask any confidential information): Hi Expert, We were connecting t…