Collection Activities
Discussion List
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How to stop Sending Dunning Letters Emails which is being triggered on a daily basis?Summary: We need to stop sending Dunning Letter Emails that is being sent to customers, we are able to check the report history and ESS Job history but not ablet to stop… -
Strategy assignment skipped as no valid Transaction segment assignmentAnyone knows how to overcome this error - Strategy assignment skipped as no valid Transaction segment assignment found while checking transaction Level Strategy for In a…Dhruvjoshi23 1 view 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections -
Does it mandatory to configure the mail server for dunning letter?Hi All, Does it mandatory to configure the mail server for dunning letter? Can we not use the oracle.com server, It works for invoice print and customers statement. Than…Gotham 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is there a function in Oracle Fusion could automatic send letter to customers before invoice is due?Summary: How to Automatic send reminder letter to customers before the invoice is due Content (please ensure you mask any confidential information): Hi, We like to send …
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View ActivitiesSummary: Collections manager wants to be able to have a visibility of all the collections activities created by the Collections Agents. Currently the activities are only…
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How to ensure that transactions are attached to dunning and predelinquency letters?Summary: We would like to know how to make sure that all transactions including the ones before changing the setup are attached to dunning and predelinquency letters. Co…Emma Thielenhaus 78 views 3 comments 0 points Most recent by Guido_delaReta Receivables & Collections -
Notification for Broken Promise in Advanced CollectionsIs there any way, Notifications will be triggered for the Broken Promise in Advanced Collections?
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consolidated dunning letter across all BUsHi, Currently we are sending multiple dunning letters for customers for each business unit. Client would like to send only one dunning letter for all BU's for each custo…
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How to update Due date on AR transactionSummary: Profile option 'AR_UPDATE_DUE_DATE' is set to Yes at site level. However Due Date on the transaction in Collections is not updateable. Neither is the due date f…
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Assigning collectors based on RegionsSummary: Is there a way to assign collectors based on Region rather than updating on each customer? Content (please ensure you mask any confidential information): Is the…Richa Priya_KPMG 72 views 9 comments 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections -
Mass upload of contact and contacts points for an existing customerSummary: Mass upload of contact and contacts points for an existing customer Content (please ensure you mask any confidential information): We have many customers in the…
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Mass upload of contact points using webserviceSummary: We have many existing customers for which contact points and contact responsibilty isnt updated. Content (please ensure you mask any confidential information): …Richa Priya_KPMG 25 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is it possible to add a field in Create Collections Remittance Batch Group page?Hi everyone. We created a flexfield in transaction header in order to control if the transaction must be included in remittance batches, is it possible to add this flexf…Felipe_Almeida 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What is the maximum number of customers that can be loaded into the AR module?Could someone let me know if there is a limit to the number of customers that can be handled in the Fusion Cloud Accounts Receivable module with each customer having a d…Yuri_Yanishevski 31 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add DFF under Transaction tab in advance collection dashboardSummary: Need to add an DFF for the receipts under the transaction tab in advance collection module dashboard Content (please ensure you mask any confidential informatio…Ranjith C 74 views 11 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Collections Manager Dashboard in 24C/24DAs per the document below for 24C, it says Overview of Collections Manager Dashboard Do we have any new Collections Manager Dashboard feature introduced in 24C/24D? or a…Satish KT 52 views 3 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Collections taskSummary: Collection Manual and automatic task Content (please ensure you mask any confidential information): Can you confirm if we need to run Process strategy task or C…Richa Priya_KPMG 32 views 5 comments 0 points Most recent by Richa Priya_KPMG Receivables & Collections
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How to Add a Description Field to Manage External Transactions Search Criteria in Cash ManagementSummary: We need to add a functionality that allows searching cash transactions using the description field. Currently, the default Manage Transactions page does not inc…Ranganadh 2 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to block billing for a bankrupt customerIf I activate bankruptcy in advanced collections for a customer, it does not mean that it prevents further billing. How can I do this? Is there a function to implement t… -
Routing Disputes Approvals to the Salespersons on the InvoiceIs it feasible to route the Disputes Approvals to the Salespersons mentioned on the AR Invoice. If yes, what is the solution? How can this be achieved?
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Incremental Load Collections Metrics program completed in ErrorSummary: Hello Experts, Hope someone can help me here. When attempting to run Incremental Load Collections Metrics the following error occurs and job completed in error.…Dil_17 62 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 124 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Can we edit AR Transaction Collection Details page to display extra fieldsHello Team, we have a requirement to edit the AR collection Dashboard Invoice details page to bring extra information from Receivables work area like Sales Order Number,…Arpan Chowdhury 33 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to reset automatically a collection strategy at account level for only some business units?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Atenea_Amezcua 21 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Is it possible to include invoices and credit memos in one Dunning letter?Summary: Is it possible to include invoices and credit memos in one Dunning letter? Content (please ensure you mask any confidential information): Version (include the v…Bheemesh 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Credit memos are greater than invoice amount, but dunning letter is triggeringSummary Credit memos are greater than invoice amount, but dunning letter is triggering Content (please ensure you mask any confidential information): Version (include th…Bheemesh 12 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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dispute reason customisationSummary: Is it possible to customise the dispute reasons on receivables billing? Content (required): I want to be able to customise the list of dispute reasons, not the …Maria_Smith_78 21 views 2 comments 1 point Most recent by Richa Priya_KPMG Receivables & Collections
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Collections DashboardSummary: • The "Delinguent" box in Collection has a total of 653, but when we go to "Manage Resources" the total is 757. How to make sure that these totals are the same?…Anja Daugaard 12 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Credit check hold on 100% Advance Payment Term on sales orderSummary: Credit check hold on 100% Advance Payment Term on sales order Content (please ensure you mask any confidential information): Business Requirement is as below: C…
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Character limit for email body in IEX_DEFAULT_EMAIL_SUBJECTSummary: Is it possible to increase the character limit for email body in IEX_DEFAULT_EMAIL_SUBJECT? The current limit does not provide sufficient ability to enter appro…