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Automating Tasks: Requesting Company Letters Made EasySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Employ…Dr Surlina Yin-Oracle 102 views 7 comments 1 point Most recent by Martin Deh-Oracle Digital Assistant -
How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,…
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Do we have document to show LLM call from ODA?Summary: I want to invoke Cohere LLM from ODA and use the response to send an email to user. Is there any documentation available to show step by step invoking process o… -
How do we test ODA for HCM?Summary: We have configured ODA to a web channel and enabled the widget in our fusion instance. Now, we want to know how we plan our testing? Do we have a document that …
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The resolved and unresolved intents metrics section is showing No Data in ProductionWe are trying to run insights out of Production instance to check engagement for our digital assistant but the resolved and unresolved intents data section is showing "N… -
ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol…
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Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant to make inquiries, navigate, and view ta…
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Error: "The service limit for embedded custom component service deployments has been exceeded."SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content"The service limit for embedded custom component service deploym…Dr Surlina Yin-Oracle 110 views 4 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant
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HCM Assistant Learning Path 1 - Config (Getting Started)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 27 minutes (https://blogs.oracle.com/fusionhcmcoe…
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Oracle Digital Assistant - nameHi, Question for the community - when it comes to your use of Oracle Digital Assistant, curious to hear what kinds of names you've assigned to your digital assistant :-)… -
How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…Dr Surlina Yin-Oracle 427 views 11 comments 0 points Most recent by Amandeep Kumar Digital Assistant
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …Dr Surlina Yin-Oracle 289 views 10 comments 0 points Most recent by Hakeel Khan-Oracle Digital Assistant
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Oops I'm encountering a spot of trouble. Please try again later...error in Digital AssistantI am getting "Oops I'm encountering a spot of trouble. Please try again later" error when I choose "create help desk request" in Help Desk skill of Digital Assistant. Pl…
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This …
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HcmV2 Hot Fix: Pending Workers are considered Directs with no GoalsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The Hc…Dr Surlina Yin-Oracle 24 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…Dr Surlina Yin-Oracle 73 views 4 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Known Issue: HcmV2 • 24.01.04 – 23.08 Performance deep link not redirecting to Redwood pagesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): While …Dr Surlina Yin-Oracle 72 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 372 views 16 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant
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What are reporting capabilities in ODA.Are there out of box analytics or BI subject areas available?What are reporting capabilities in ODA. Are there out of box analytics or BI subject areas available?
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Linkage document to see the mapping between Utterances and response bundleSummary: We are looking for document / excel to see the list of Utterances and its respective response. Content (please ensure you mask any confidential information): Ve…
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Approvals 24.07.10 Known Issue: FYI Showing Full URLSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The is…Dr Surlina Yin-Oracle 2 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour…
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Cannot see latest version of HCM / FA Digital Assistant in Skill StoreContent ODA instances that were provisioned against 19D HCM pods only show the 19D version of the FADigitalAssistant in the Skill Store. The attached document gives deta… -
How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T?Summary: How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T? Any specific process to be followed while submitting the Refresh request for P…
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ODA button is not visible in VBCS PageSummary: Hi everyone, I’ve created a chatbot in Oracle Digital Assistant (ODA) that uses ‘create table and form component’. I have added buttons using action (Please fin…
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Rate Your Day: Pulse Touchpoint JourneySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Webcast: HCM customers are encouraged to evaluate…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 42 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Role Base AccessIs it possible to restrict Skill by role wise for Example : If ABC logs in, he should be able to view basic information like payslip, raising expense claim , not Approva…Sandeep Nihalani 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to Enable Notification\popups on Digital AssistantSummary: Hi Team, We are enabling the Oracle Digital Assistant in the system and we need to enable one popup notification to employees when they log in to the system and…