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BI Publisher Report from design from the Letter head word document

HI,
Customer has shared word document letter head which contains company logo and content. when i designed the rtf with that word doc and load data in standalone BIP plugin the images and content is not getting displayed in pdf format.
Thanks,
Srinivas B.
Answers
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Hi,
Welcome to Oracle Analytics community.Can you please confirm if you are able to see the expected output in word(rtf) output?
Thanks.
0 -
Hi @User_ENNZC,
Welcome to the Oracle Analytics community.
If possible please share the template (without sensitive data), so that we can replicate the issue in our end which will help to find a potential resolution.
Thank you.
0 -
Try the below and see if it helps:
- Reinsert the Image as a Supported Format
Delete the existing logo/image.
Reinsert it using Insert > Picture > From File in Word.
Use PNG or JPG format.
Save the RTF again and test in BI Publisher. - Ensure the Image Is Embedded (Not Linked)
In Word, right-click the image → Format Picture → Size & Properties.
Make sure it’s embedded, not linked to an external file. - Move Static Content Out of Headers/Footers
If your letterhead content is in the header/footer, try moving it into the main body of the RTF template.
BI Publisher sometimes skips header/footer content during PDF rendering. - Test with BI Publisher Desktop Template Viewer
Use the BI Publisher Template Viewer (installed with the plugin) to preview the PDF locally.
Meanwhile, Review the below KM note:
E-BIP/XMLP: Images Not Displaying In BI Publisher Report When Using RTF Output (Doc ID 2474420.1)
Thanks,
Riyaz Ali0 - Reinsert the Image as a Supported Format