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Get the latest updates, in-depth analysis, and exclusive interviews covering the transformative growth of GCCs in India. Track key trends, leadership changes, and the sector's expanding influence on the global business landscape.
The announcement was made by Makoto Haketsu, Global Chief Information Officer of Eisai Pharma, during his visit to GITAM Deemed to be University on Wednesday.
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The services cater to organisations that may want to set up GCCs, scale their existing ones to optimise costs and create added value.
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Infosys Chairman feels GCCs have transformed from mere cost-saving centres into innovation hubs. The company is working on 400 GenAI projects.
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India’s GCCs are expected to grow steadily over the next four to five years, with a projected value growth of 11–12% CAGR between FY25 and FY29, according to a PwC India report. This marks a slight increase from the 10–11% CAGR recorded between FY20 and FY24.
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Amazon CEO AI workforce warning: Amazon CEO Andy Jassy has cautioned employees about upcoming workforce reductions due to the increasing integration of artificial intelligence, particularly impacting white-collar positions.
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The overall growth rates for the top 50 BPM providers slowed to between 4.5% and 5.5 % in 2023, compared to 7.5% to 8.5% in 2022, according to a report by US consultancy firm Everest Group. Firms are increasingly focusing on infusing AI to drive higher efficiency.
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