Oracle Accessibility Conformance Report

VPAT® Version 2.5

Name of Product:

Oracle Utilities Meter Data Management (MDM) 25.4.0.0.0

Product Description:

Oracle Utilities Meter Data Management is a browser based on-premise application for managing smart meter measurements.

The responses to many of the technical standards are based on functionality provided by underlying technologies; please see the ACRs listed in the Dependent Products section for more information.

Report Date:

31-Mar-2025

Contact Information:

accessible_ww@oracle.com

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.0	Level A - Yes Level AA - Yes Level AAA - No
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Web Content Accessibility Guidelines 2.2	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.2 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Partially Supports	The product was tested for: Controls, Input: Images that convey information have meaningful alternative text using ALT. Images that are decorative are marked up using ALT=”” or CSS background images. Information shown in complex images such as charts is also available in alternative textual form (e.g., a data table). Titles for Objects and Applets are provided. Controls have an associated name. The following features are not being used in product: Time-Based Media Test Sensory CAPTCHA. Exception: Bug 22529751 - In the Completion Event Zone, the Open\Close Main section of the UIHint - the Completion Event Display Map, the Screen reader is not able to read the Expand\Collapse state of the Main section after 2nd expand. Bug 35113519 - Tool tip information is not specified on the debug icon in the advanced debugger.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Partially Supports	The product was tested for: User interface component labels are associated with the fields they are labeling. Headings are encoded with HTML heading tags. List markup is used for marking up lists. Table markup is used for marking up data tables including row and column headers and table captions/summaries where appropriate. Data tables specify SUMMARY or CAPTION. Layout tables use appropriate markup. Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen Exceptions: Bug 30172808 - Tables that are used to display information are not correctly labeled as tables. These tables not correctly labeled are: Initial Measurement Data History table, Measurements Interval or Measurements Scalar table, Device Configuration Overview table, Log page table, Settlement Calculation Groups table, Market Award table, 360 Search page Tables, Tables from Search query. This may lead to incorrect interpretation by screen readers. Bug 30179328 - The Timeline chart in the 360 Degree view for Service Point tab needs the text defined in the grid: the month and year are not marked as column headers.
1.3.2 Meaningful Sequence(Level A)	Supports	The product was tested for: The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)	Supports	The product was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
1.3.4 Orientation (Level AA)	Supports	The product was tested for: Text is displayed in both device orientations without loss of functionality or visibility of the text.
1.3.5 Identify Input Purpose (Level AA)	Not Applicable	The product was tested for: There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A)	Supports	The product was tested for: Information conveyed by color is available in alternative formats, such as shape, text, font weight. Information conveyed by color has a contrast ratio of at least 3:1.
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Partially Supports	The product was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 Other text and images of text have a contrast ratio of at least 4.5:1 Exceptions: Bug 33740531 Voltage Detection within the Communication Type page and Communication Type list has insufficient colour contrast.
1.4.4 Resize text(Level AA)	Supports	The product was tested for: Text can be resized up to 200% without loss of content or functionality.
1.4.5 Images of Text(Level AA)	Supports	The product was tested for: Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential.
1.4.10 Reflow (Level AA)	Partially Supports	The product was tested for: Text information reflows so that only one direction of scrolling is required while at 400% zoom. Exception: Bug 31694959 When 400% ZOOM on the Usage Subscription-360 View page, the links on the page cannot be accessed. Also, the following pages contain overlapping text, non-wrapping, and functional areas do not appear when at 400% zoom: Device Installation (and lower level pages), Device (and lower level pages), Usage (and lower level pages), Communication (and lower level pages), Initial Measurement Data, Data Sync (and lower level pages), Totals and trends (and lower level pages)., Service Task (and lower level pages), Dashboards (and lower level pages), Snapshot (and lower level pages).
1.4.11 Non-text Contrast (Level AA)	Supports	This product was tested for: Non-text items have a contrast ratio of at least 3:1.
1.4.12 Text Spacing (Level AA)	Supports	The product was tested for: When the following attributes and no others are modified there is no loss in functionality or content: Line height (line spacing) to at least 1.5 times the font size Spacing following paragraphs to at least 2 times the font size Letter spacing (tracking) to at least 0.12 times the font size Word spacing to at least 0.16 times the font size
1.4.13 Content on Hover or Focus (Level AA)	Supports	The product was tested for: Dismissable -The content can be dismissed without moving the pointer or keyboard focus. Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing. Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.
2.1.1 Keyboard(Level A)	Partially Supports	The product was tested for: Ability to perform functions from keyboard only, and without requiring specific timings for individual keystrokes. Proper operation of unique keystrokes and access keys including those listed in the product documentation. Exceptions: Bug 29908292 - Issues with timeline zone, event details are only visible with hover. Bug 33897861 - In the calendar and time dimension pages, the sub menu of the print zone menu items cannot be viewed using the keyboard. Bug 35113531 - In the advanced debugger's show user log drop down, the values cannot be selected using keyboard. Bug 31887811: Info zones and query zones may be configured to allow users to rearrange columns and to remove or add columns to the output. This is also referred to as "drag and drop" of columns. Labels cannot be dragged and added to table with configurable columns using keyboard keys or single pointer operation.
2.1.2 No Keyboard Trap (Level A)	Supports	The product was tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)	Not Applicable	The product was tested for: There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)	Supports	The product was tested for: Time limits used are part of a real-time event, or an essential activity. Before the session expires User is given a warning message and is able to extend the time limit by clicking on OK button.
2.2.2 Pause, Stop, Hide (Level A)	Supports	The product was tested for: There is no moving, blinking, scrolling or auto-updating content.
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
2.4.1 Bypass Blocks(Level A)	Not Applicable	The product was tested for: There are no repeated blocks of content.
2.4.2 Page Titled(Level A)	Supports	The product was tested for: Pages have a meaningful title specified in the TITLE element.
2.4.3 Focus Order(Level A)	Partially Supports	The product was tested for: Logical movement through the focusable component using only the keyboard, in an order that follows a meaningful sequence. Exception: Bug 30202691 - Order of keyboard tabbing not proper in process flow. The tabbing focus needs to be in an order that preserves the meaning and operability of the page.
2.4.4 Link Purpose (In Context)(Level A)	Partially Supports	The product was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose. Exceptions: Bug 30293704 - Hyperlinks in zone headers need more meaningful text (for example, other than "add"), which could make them ambiguous if there are multiple zones in the portal with similar link text.
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for: Page contains controls that enable reaching all pages. Web pages accessible from Menu . Pages can be found using the provided "search" function.
2.4.6 Headings and Labels(Level AA)	Partially Supports	The product was tested for: Headings describe the topic or purpose of the content below them Labels describe the purpose of the associated field. Exceptions: Bug 30186658 - The Notification Suppression Query page contains check boxes in the Results grid. Labels are needed for the check boxes. Bug 29953479 - Pages need empty or missing labels fixed (Service Point, Usage Transaction, and Communication pages).
2.4.7 Focus Visible(Level AA)	Partially Supports	The product was tested for: Visual indication of the location of the focus. Exceptions: Bug 28406460 - Cursor focus not clearly visible after using zone explorer menu. When using various options in the explore zone menu, the cursor focus returns to the top of the page.
2.4.11 Focus Not Obscured (Level AA)	Supports	The product was tested for: The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content.
2.5.1 Pointer Gestures (Level A)	Not Applicable	The product was tested for: There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)	Not Applicable	The product was tested for: There are no single pointer operations.
2.5.3 Label in Name (Level A)	Supports	The product was tested for: User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)	Not Applicable	The product was tested for: There are no functions that require motion of the device.
2.5.7 Dragging Movements (Level AA)	Partially Supports	The product was tested for: All functionality that uses a dragging movement for operation can be achieved by a single pointer without dragging. Exceptions: Bug 31887811: Info zones and query zones may be configured to allow users to rearrange columns and to remove or add columns to the output. This is also referred to as "drag and drop" of columns. Labels cannot be dragged and added to table with configurable columns using keyboard keys or single pointer operation.
2.5.8 Target Size (Minimum) (Level AA)	Supports	The product was tested for: Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target. The function can be achieved through a different control in the same software that meets this criterion. The target is in a sentence or its size is otherwise constrained by the line-height of non-target text. A particular presentation of the target is essential or is legally required for the information being conveyed.
3.1.1 Language of Page(Level A)	Supports	The product was tested for: Properly set lang attribute for each page.
3.1.2 Language of Parts(Level AA)	Supports	The product was tested for: Proper use of lang attribute for text passages that are in a different language than that of the page.
3.2.1 On Focus(Level A)	Supports	The product was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus or the spawning of a pop-up window.
3.2.2 On Input(Level A)	Supports	The product was tested for: Changes in the value of user interface components does not result in a substantial change in the page, an additional change of keyboard focus or the spawning of a pop-up window.
3.2.3 Consistent Navigation(Level AA)	Supports	The product was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.
3.2.4 Consistent Identification(Level AA)	Supports	The product was tested for: Images and controls are used and identified consistently throughout the product.
3.2.6 Consistent Help (Level A)	Supports	The product was tested for: Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other software content.
3.3.1 Error Identification(Level A)	Partially Supports	The product was tested for : When input errors are detected, they are described to the user in text, including identifying the item where the error occurred. Exceptions: Bug 30042237 - Focus issue for fields in error. When getting an error, the correct field is not being marked/focus should return to the field.
3.3.2 Labels or Instructions (Level A)	Supports	The product was tested for: Labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Data is checked for input errors with an opportunity for the user to correct them.
3.3.7 Redundant Entry (Level A)	Supports	The product was tested for: There are no occurrences of information that the user needs to enter which has been previously entered.
3.3.8 Accessible Authentication (Minimum) (Level AA)	Supports	The product was tested for: The product supports copy and paste while authenticating.
4.1.1 Parsing(Level A)	Not Applicable	This criterion is considered as always satisfied for any content using HTML or XML.
4.1.2 Name, Role, Value (Level A)	Supports	The product was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls such as whether a field is 'required'. Custom controls have appropriate roles specified using role attribute.
4.1.3 Status Messages (Level AA)	Supports	The product was tested for : Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Not Applicable	The product is designed to be isolated from the underlying platform.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Applicable	The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The product was tested for: Special keystrokes needed to operate controls are described in Shortcut Key Summary section of the Business User Guide within the Oracle Utilities Meter Solution Cloud Service User Guides.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	The product was tested for: Product documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.